ebay stinks

TRADING STANDARDS!!! give them the details of the seller and take photos of the damage etc. Also tell ebay if you get no joy from the seller.

Thats so awful im glad that you are all ok! i hope that your partner was not too badly hurt :-(

im always a bit dubious bowt buying electrical stuff off ebay, you cant be tooo carefull!!

my mum bought a charger off ebay for a makita drill battery and the same happened to that, burst into flames!! she just contacted the seller ang got sent a replacement!!

good idea to get intouch with trading standards but also contact ebay!!

thats disgracefull that !! i suppose you can be glad that no one got seriously injured , but ffs i'd be on the warpath if something like that happened. Nothing like that should happen and if they feed you a line about the problem must have arrived within the timescale of leaving "A" (the pick up point) to "B" (your home) they are talking out there arses. All i can think of is that its on a foreign voltage type affair and the English voltage just blew it up.. i expect theres someone on here who's a sparkie and can verify that. Anyway , you should be compensated for your wall , plug etc..but who knows with theses fookin bay charlatans.

I'd definatly contact Trading Standards or the Police - whether the seller refunds or not - they shouldn't be allowed to continue trading, sending out dangerous items like this - you were lucky - but others may not be

keep copies of all correspondance between you and the seller - also take photos of the items and the damage that was caused so that Trading Standards can take up the case with all the facts in hand, also this will help IF you need to go through the small claims courts

try the seller first and see what response you get - then decide what action to take based on what they say about the matter.

good luck - tbh id be livid if this was me

Hope you get it sorted emma , that is well out off order , you could always take the seller to small claims court to teach the fooker a lesson , i hope ebay does something proper about it, glad your all ok xxxx

Lottie

really sorry to hear ur troubles, I'd take peeps advice if I were u, peeps who do things like this need to have the book thrown at them

got a card throught the door a while back (junk mail) but kept hold of it

its for consumer direct (clear practical consumer advice)

the website is -- www.consumerdirect.gov.uk

not sure if it will help or not, but maybe worth a look

my farts stink!!!!




























j/k hope everthing is ok

peeps are very gud at sounding apologetic on the phone. I'd see what they say but they may be just trying to buttering you up by being overly nice. they could be rite dodgy peeps that send these items out by the bucket load....then it happens to sumone else and (god forbid) a child!

eventhough they may resolve the issue for you, i would still make trading standards aware of the situation just to eliminate the possibility of harm to others.

i know if i bought this and that had happened, then found out it had happened to somebody else but they didnt do anything bout it, i wud be very peed off

glad you all ok hun

E bay should be on your side about going to trading standards and taking further action, it isn't them who r gonna get in trouble its the seller and if it was me i would take it further and i'd be on a mission till they were stopped, it is totaly bang out of order and i would be furious they r most probably advertising them in a few different places so even if e bay ban them from selling they will still be putting peoples lives at risk and at least trading standards will be able to do something. did u put a warning message on the sellers info were u can rate the service u received (was it a private sale or a small trader ?)
Does the scooter have a serial number on and a manufacturer name because i would be getting in touch with them because it sounds to me like someone maybe buying job lots of faulty ones that r meant to be scrapped maybe it was just a one off but they would hold a record of ones that were for the scrap heap and if that was the case they would defo investigate it plus with tampered paperwork with it i'm sure they would be interested.
Don't be put off doing anything else about it by e bay they r trainned to charm u and manipulate situations i would get some advive from the office of fair trading and the citizens advice bureau who i have used a few times and have been really helpfull (u should copy & paste the replies off here on 2 an e mail 2 ebay and let them see that other peeps won't buy electrical stuff off there site and maybe they'll govern it a little better and ensure that any trader who sells electrical stuff is from a reputable company. Have u seen the website www.blagger.com people r using it to put complaints on about companies they have had problems with, so people can have a look on to see if a company they haven't used b 4 is mentioned on there unfortunatley i found it after we hired a van and got charged for 9 and the company still keep taking money out but last fri were threatened with a police visit and paid money back in to the bank whilst on the phone 2 them (DCH car & van hire -they r brokers and they hand your bank details out to loads of different car /van firms who then all charge u).
Good luck with your battle and don't let them bully u in to a corner tell them that u want a full refund and compensation for the distress caused and for a decorator to redoracte the room with the damaged wall.

wow thats fkt up.
at least no 1 was seriously hurt (not that thats the point)