Oh Dear not again HELP

[princesswarrior]

Just updated my virus software and did a system scan and it found 5 infections 3 have been removed but 2 can not be neither quarantined it's the W32.HLLW.studd, what do i do now.

Please any advise at all

Thanks Pw x

[princesswarrior]

I have been on the web site and it told me to disable my system restore which i have done and also it said to scan for updates again which i have done and last it said do another scan which i am in the middle of doing now ................. Help

Pw x

[B3n]

what version of windows is it??? 98/XP

Whatever it shouldnt make any difference. follow these steps

1.turn computer off
2. turn back on whilst it loading keep pressing the f8 key, this should bring up a menu, at which point you choose boot into safe mode.
(windows will now load in spaz mode)
3.Run your virus scan program, which should now remove them all as nothing are running in memory.

Give it a try....

[princesswarrior]

Ta hun i will give it ago
Pw x

[princesswarrior]

OH No it didnt work now keeps saying my system has be replaced.

Pw

[B3n]

its saying what has been replaced???