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Biskit
15th June 2003, 09:51 AM
This has got to be one of the funniest I've heard of in a long time.

I think this guy should have been promoted, not fired. This is a true story from the "Word Perfect Helpline" which was transcribed from a recording monitoring the customer care department. Needless to say, the Help Desk employee was fired. However, he is currently suing the Word Perfect organization for "Termination without Cause."

This is the actual dialogue of a former WordPerfect Customer
Support employee (now I know why they record these
conversations).

"Rich Hall - computer assistance, may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went
away"

"Went away?"

"They disappeared."

"Hmmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's a blank; it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind, can you move your cursor around the screen?"

"There isn't any cursor: I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it have
a little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the
power cord goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into
the wall."

"Yes, it is."

"When you were behind the monitor, did you notice that there were
two cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the other
cable."

"Okay, here it is."

"Follow it for me, and tell me if it's pluggedsecurely into the back of
your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way
over?"

"Oh, it's not because I don't have the right angle it's because it's
dark."

"Dark?"

"Yes - the office light is off, and the only light I have is coming in
from the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power failure."

"A power.......a power failure?.... Aha, Okay, we've got it licked now.
Do you still have the boxes and manuals and packing stuff your computer
came in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, and unplug your system and pack it up just like it
was when you got it. Then take it back to the store you
bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too f*cking stupid to own a computer"

:thumbsup:

digthemusic
15th June 2003, 11:21 AM
:rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl:

Nice one.

digthemusic

fugjostle
16th June 2003, 09:59 AM
lol... I'd like to hear the wav of that conversation :)

:thumbsup:

Miss Cola
16th June 2003, 12:31 PM
Hehehehehe!! nice one chris!! :thumbsup: