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Old 27th April 2007, 10:51 AM
blue jammer blue jammer is offline
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Join Date: Dec 2003
Location: acidic heavenly dub
Gender: Male
Posts: 9,258
British Gas - best in the world

Had some work done by em and paid on the day £143.99.

Get a final reminder notice through saying I haven't paid, when I've not even had a first notice at all, as all I have is printed invoice saying 'paid' from when I paid on the day.

Ring them up and explain whats happened to be told "oh, don't worry mr jammer, its our fault, just ignore that reminder and I'll have a word to accounts and you won't get any more letters like that"

Whats the feeling that this won't be the end of it, they'll have fucked up at some point and I'll get calls/more letters

Still, unlike some watchdog cases, it only took me just over a minute to get through to them, not like 112 minutes on hold
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