We will not be using the warehouse project again because quite frankly we feel we were very badly let down by the management of the venue. They promised a lot of things they didn't deliver. We trusted them to deliver on their promises and they let us down, and more importantly they let all of you down. You have a right to expect better from a MISSING event and you deserve better. We are considering legal action against the warehouse project because the venue was not fit for purpose (not sufficiently soundproofed to play loud music).
Although the warehouse management made what we feel was a ludicrous decision, without our knowledge to close the gates at 1am, preventing around 50 genuine ticket holders getting in, they have refused to refund those people. We will be giving a refund from our own pockets despite having no responsibility for the problem because we feel our customers deserve better.
If you think you were let down by the warehouse project management please complain to:
The Warehouse Project
Tel: 0161 835 3518
email:
sam@thewarehouseproject.com